{"id":2920,"date":"2022-05-03T15:07:08","date_gmt":"2022-05-03T15:07:08","guid":{"rendered":"https:\/\/mpakratsas.gr\/returns-changes\/"},"modified":"2022-05-06T18:24:42","modified_gmt":"2022-05-06T18:24:42","slug":"returns-changes","status":"publish","type":"page","link":"https:\/\/mpakratsas.gr\/en\/returns-changes\/","title":{"rendered":"Returns &amp; Changes"},"content":{"rendered":"<h3 class=\"western\">RETURN &#8211; CHANGE OF PRODUCTS &#8211; CANCELLATION OF ORDERS<\/h3>\n<p class=\"western\" align=\"justify\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">If something does not meet your needs, or for some other reason you want to return it, then you can do it, within 14 days from the day you received it.<\/span><\/span><\/p>\n<p class=\"western\" align=\"justify\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">Returns are accepted with the purchase receipt or the invoice, only if the products are in the same condition in which you received them, ie in their original packaging, without being unsealed or violated.<\/span><\/span><\/p>\n<p class=\"western\" align=\"justify\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">In case<\/span><\/span> <span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">of<\/span><\/span> <span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">return,<\/span><\/span> <span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">the customer<\/span><\/span> is charged <span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">only<\/span><\/span> <span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">with<\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\"> the immediate cost of returning the products. It is noted that it is your sole responsibility to keep the products in good condition for return, as well as to choose a courier company to return them to us.<\/span><\/span><\/p>\n<p class=\"western\" align=\"justify\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">Before returning the product, you should contact us to inform us.<\/span><\/span><\/p>\n<p class=\"western\" align=\"justify\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">Please let us know immediately if there is any problem with your order, e.g. if it is incomplete, damaged, or anything else. <\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">Upon receipt, we check the product to determine the defect, which was reported to us by the customer. <\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">Afterward, <\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">the item will be replaced with a similar new one<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">c<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">or in case of non-availability with another new product of corresponding quality and price, otherwise in case the customer does not want a replacement, the money of the original purchase will be refunded to the customer. <\/span><\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">In case you want to return the product due to our mistake, then the shipping costs are not borne by you, but us who are responsible for the correct supply of the product. <\/span><\/span><\/p>\n<p class=\"western\" align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">In case of cancellation<\/span><\/span><\/span> <span style=\"color: #000000;\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\"><span lang=\"en-US\">Pi<\/span><\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\"><span lang=\"el-GR\">mail order,<\/span><\/span><\/span><\/span> <span style=\"color: #000000;\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">the refund is made in the same way as the original payment was made <\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">by<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\"> customer.<\/span><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>RETURN &#8211; CHANGE OF PRODUCTS &#8211; CANCELLATION OF ORDERS If something does not meet your needs, or for some other reason you want to return it, then you can do it, within 14 days from the day you received it. Returns are accepted with the purchase receipt or the invoice, only if the products are &hellip; <\/p>\n<p class=\"more-link-wrap\"><a href=\"https:\/\/mpakratsas.gr\/en\/returns-changes\/\" class=\"more-link\"><span>Read More<span class=\"screen-reader-text\"> &#8220;Returns &amp; Changes&#8221;<\/span><\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_mi_skip_tracking":false,"spay_email":"","footnotes":""},"class_list":["post-2920","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mpakratsas.gr\/en\/wp-json\/wp\/v2\/pages\/2920","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mpakratsas.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mpakratsas.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mpakratsas.gr\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mpakratsas.gr\/en\/wp-json\/wp\/v2\/comments?post=2920"}],"version-history":[{"count":1,"href":"https:\/\/mpakratsas.gr\/en\/wp-json\/wp\/v2\/pages\/2920\/revisions"}],"predecessor-version":[{"id":2921,"href":"https:\/\/mpakratsas.gr\/en\/wp-json\/wp\/v2\/pages\/2920\/revisions\/2921"}],"wp:attachment":[{"href":"https:\/\/mpakratsas.gr\/en\/wp-json\/wp\/v2\/media?parent=2920"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}